Challenge

The client, a leading hospitality group, faced major operational challenges in managing its workforce. Recruitment, time tracking, and scheduling were handled manually, leading to delays and inefficiencies. New staff onboarding was prolonged, and there was no digital assistance to streamline employee experience. Learning and development activities were limited to initial orientation, preventing continuous upskilling and engagement.

To create a more efficient and employee-focused HR ecosystem, the client needed to move from a manual system to a comprehensive digital solution.

Solution

Digile led the client’s transformation journey from manual HR processes to a fully digital, tool-based system using Oracle HCM Cloud. The solution was designed to automate workflows, improve transparency, and enable better workforce planning.

A key part of Digile’s approach was educating stakeholders and employees to ensure smooth adoption and long-term success. By focusing on change management and user enablement, Digile helped build digital confidence across the organization.

The solution included:

• Configuration and deployment of Oracle HCM modules
  
• Automation of recruitment, onboarding, and payroll workflows
  
• Integration of biometric systems for accurate time tracking
  
• Enabling employee self-service for improved accessibility and engagement
  
• Implementation of learning and performance management systems for continuous development

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Technology Used

Oracle HCM Cloud Modules: Core HR, Payroll, Expense and Biometric Integration, Employee Self Service, Recruiting, Performance Management, Resource Planning, Talent Management, Absence Management, Learning Management