Job Description

• Discovery CIS certification and CMDB micro-certification
• Computer Science or equivalent degree
• Strong development experience in ServiceNow (minimum 5 years in ServiceNow)
• Good communication skills
• Strong Experience in ServiceNow ITSM, CSM (Customer Service Management) implementations
• Hands on experience with ServiceNow configurations
• Hands on experience with script based ServiceNow components such as business rules, script includes, client scripts, UI pages etc .
• Hands on experience with ServiceNow Workflows and customisations
• Hands on experience ServiceNow UI Builder, Flow designer
• Knowledge of ServiceNow development best practices.
• Knowledge of ServiceNow platform administration.
• Knowledge and experience on service portal with experience coding in Scripts, Angular is a big advantage.
• Experience with integrations to other systems using the MID server and direct/Scripted web services.
• ITOM experience is added advantage with ServiceNow CMDB, Asset Management, OMT experience (anyone of these or more)
• Architectural and hands-on Integrations experience with other Enterprise applications.
• Knowledge and experience with JavaScript, PowerShell, JSON, REST and SOAP.
• Desired ServiceNow Trainings/Certifications: ServiceNow System Administration, CSM, ITSM etc.

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