Empowering Retail Growth Through Oracle-Led Digital Transformation
Overview One of Thailand’s largest supermarket chains operated across multiple business e...
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A global digital infrastructure and data center provider needed to strengthen its enterprise application landscape to support continued growth and evolving business requirements.
Digile helped transform and integrate its Oracle ecosystem across CRM, ERP, CPQ, project management, and integration services, creating a more connected and scalable cloud environment while ensuring ongoing application stability and support.
As the organization continued to scale, its existing enterprise application landscape required greater integration, scalability, and cloud readiness.
Key challenges included:
Digile delivered cloud transformation, application integration, and managed support across the organization’s Oracle ecosystem.
Digile helped the organization evolve its complex Oracle landscape while maintaining continuity across critical enterprise applications.
Managed services and application stabilization resulted in 99% SLA and KPI achievement and an approximately 30% reduction in ticket volume. Cloud migration and integrations also enabled more connected business processes, improved real-time access to information, and strengthened collaboration across teams.
With CRM, ERP, CPQ, project management, and integration capabilities working within a more connected ecosystem, the organization established a scalable enterprise foundation to support continued growth.
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