{"id":37000,"date":"2026-07-30T08:02:51","date_gmt":"2026-07-30T08:02:51","guid":{"rendered":"https:\/\/wp-test.digile.com\/?post_type=case-study&#038;p=37000"},"modified":"2026-08-24T05:34:37","modified_gmt":"2026-08-24T05:34:37","slug":"gen-ai-solution-for-automated-parts-enquiry","status":"publish","type":"case-study","link":"https:\/\/digile.com\/th\/client-story\/gen-ai-solution-for-automated-parts-enquiry\/","title":{"rendered":"Gen-AI Solution for Automated Parts Enquiry"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"37000\" class=\"elementor elementor-37000\" data-elementor-post-type=\"case-study\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6a79e1da e-con-full e-flex pxl-row-scroll-none pxl-column-none pxl-full-content-with-space-none pxl-shadow-blur-no e-con e-parent \" data-id=\"6a79e1da\" data-element_type=\"container\" data-e-type=\"container\"><div class=\"elementor-element elementor-element-c99b2ef e-con-full e-flex pxl-row-scroll-none pxl-column-none pxl-full-content-with-space-none pxl-shadow-blur-no e-con e-child \" data-id=\"c99b2ef\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;video&quot;,&quot;background_video_link&quot;:&quot;https:\\\/\\\/digile.com\\\/wp-content\\\/uploads\\\/2026\\\/07\\\/GettyImages-1369055913.mp4&quot;}\"><div class=\"elementor-background-video-container elementor-hidden-mobile\">\n\t\t\t\t\t\t\t<video class=\"elementor-background-video-hosted\" role=\"presentation\" autoplay muted playsinline loop><\/video>\n\t\t\t\t\t<\/div>\t\t<div class=\"elementor-element elementor-element-4dbe4bd6 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading\" data-id=\"4dbe4bd6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Gen-AI Solution for Automated Parts Enquiry<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t<div class=\"elementor-element elementor-element-7c5abc0 e-flex e-con-boxed pxl-row-scroll-none pxl-column-none pxl-full-content-with-space-none pxl-shadow-blur-no e-con e-parent \" data-id=\"7c5abc0\" data-element_type=\"container\" data-e-type=\"container\">\t\t\t<div class=\"e-con-inner\">\r\n\t\t<div class=\"elementor-element elementor-element-d071b0a e-con-full e-flex pxl-row-scroll-none pxl-column-none pxl-full-content-with-space-none pxl-shadow-blur-no e-con e-child \" data-id=\"d071b0a\" data-element_type=\"container\" data-e-type=\"container\">\t\t<div class=\"elementor-element elementor-element-75dbc9c elementor-widget elementor-widget-image\" data-id=\"75dbc9c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"540\" height=\"731\" src=\"https:\/\/digile.com\/wp-content\/uploads\/2026\/08\/Gen-AI-Solution-for-Automated-Parts-Enquiry-2.png\" class=\"attachment-full size-full wp-image-47637\" alt=\"\" srcset=\"https:\/\/digile.com\/wp-content\/uploads\/2026\/08\/Gen-AI-Solution-for-Automated-Parts-Enquiry-2.png 540w, https:\/\/digile.com\/wp-content\/uploads\/2026\/08\/Gen-AI-Solution-for-Automated-Parts-Enquiry-2-222x300.png 222w, https:\/\/digile.com\/wp-content\/uploads\/2026\/08\/Gen-AI-Solution-for-Automated-Parts-Enquiry-2-524x710.png 524w, https:\/\/digile.com\/wp-content\/uploads\/2026\/08\/Gen-AI-Solution-for-Automated-Parts-Enquiry-2-443x600.png 443w\" sizes=\"(max-width: 540px) 100vw, 540px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\r\n\t\t<div class=\"elementor-element elementor-element-51ac2fa e-con-full e-flex pxl-row-scroll-none pxl-column-none pxl-full-content-with-space-none pxl-shadow-blur-no e-con e-child \" data-id=\"51ac2fa\" data-element_type=\"container\" data-e-type=\"container\"><div class=\"elementor-element elementor-element-ded1c1e e-con-full e-flex pxl-row-scroll-none pxl-column-none pxl-full-content-with-space-none pxl-shadow-blur-no e-con e-child \" data-id=\"ded1c1e\" data-element_type=\"container\" data-e-type=\"container\">\t\t<div class=\"elementor-element elementor-element-a9a4e2a elementor-widget elementor-widget-heading\" data-id=\"a9a4e2a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Overview<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-32f1349 elementor-widget elementor-widget-text-editor\" data-id=\"32f1349\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">A leading automotive organization partnered with Digile to transform its parts enquiry process using a Gen-AI powered solution. By automating part identification, enquiry handling, and ticket management, Digile reduced response times, improved agent productivity, and delivered a scalable platform for faster, more accurate customer and dealer support.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-16ff65f elementor-widget elementor-widget-pxl_divider\" data-id=\"16ff65f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pxl_divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pxl-el-divider wow skewIn default \" data-wow-delay=\"ms\"><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b874448 tabs-button e-n-tabs-mobile elementor-widget elementor-widget-n-tabs\" data-id=\"b874448\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"tabs-button\" data-settings=\"{&quot;tabs_justify_horizontal&quot;:&quot;start&quot;,&quot;tabs_justify_horizontal_mobile&quot;:&quot;start&quot;,&quot;horizontal_scroll&quot;:&quot;disable&quot;}\" data-widget_type=\"nested-tabs.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-tabs\" data-widget-number=\"193414216\" aria-label=\"Tabs. Open items with Enter or Space, close with Escape and navigate using the Arrow keys.\">\n\t\t\t<div class=\"e-n-tabs-heading\" role=\"tablist\">\n\t\t\t\t\t<button id=\"e-n-tab-title-1934142161\" data-tab-title-id=\"e-n-tab-title-1934142161\" class=\"e-n-tab-title\" aria-selected=\"true\" data-tab-index=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"e-n-tab-content-1934142161\" style=\"--n-tabs-title-order: 1;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tChallenge\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-1934142162\" data-tab-title-id=\"e-n-tab-title-1934142162\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-1934142162\" style=\"--n-tabs-title-order: 2;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tSolution\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-1934142163\" data-tab-title-id=\"e-n-tab-title-1934142163\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-1934142163\" style=\"--n-tabs-title-order: 3;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tTechnology\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-1934142164\" data-tab-title-id=\"e-n-tab-title-1934142164\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"4\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-1934142164\" style=\"--n-tabs-title-order: 4;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tResults and Impact\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"e-n-tabs-content\">\n\t\t\t\t<div id=\"e-n-tab-content-1934142161\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-1934142161\" data-tab-index=\"1\" style=\"--n-tabs-title-order: 1;\" class=\"e-active elementor-element elementor-element-0ce692c e-con-full e-flex pxl-row-scroll-none pxl-column-none pxl-full-content-with-space-none pxl-shadow-blur-no e-con e-child \" data-id=\"0ce692c\" data-element_type=\"container\" data-e-type=\"container\">\t\t<div class=\"elementor-element elementor-element-19f97eb elementor-widget elementor-widget-text-editor\" data-id=\"19f97eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">The organization&#8217;s dealer and customer service teams relied on manual processes to respond to parts enquiries, resulting in turnaround times ranging from hours to days. Increasing enquiry volumes, manual part lookups, and inconsistent information affected service quality and customer satisfaction.<\/span><\/p><p><span style=\"font-weight: 400;\">The client needed an intelligent solution that could accurately identify parts, automate routine workflows, and deliver real-time responses without increasing operational costs. The objective was to improve efficiency, reduce manual effort, and create a scalable support experience for both customers and dealers.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\r\n\t\t<div id=\"e-n-tab-content-1934142162\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-1934142162\" data-tab-index=\"2\" style=\"--n-tabs-title-order: 2;\" class=\" elementor-element elementor-element-f26f1ef e-con-full e-flex pxl-row-scroll-none pxl-column-none pxl-full-content-with-space-none pxl-shadow-blur-no e-con e-child \" data-id=\"f26f1ef\" data-element_type=\"container\" data-e-type=\"container\">\t\t<div class=\"elementor-element elementor-element-373004d elementor-widget elementor-widget-text-editor\" data-id=\"373004d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Digile implemented a Gen-AI powered enquiry platform on Microsoft Azure that combined natural language processing, semantic search, and intelligent automation to streamline the entire enquiry lifecycle.<\/span><\/p><p><span style=\"font-weight: 400;\">The solution enabled users to search using VIN numbers or natural language descriptions while automating repetitive support tasks and continuously improving knowledge accuracy through AI-powered learning.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c91460c elementor-widget elementor-widget-heading\" data-id=\"c91460c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">The solution included:\n<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-247d355 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"247d355\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" xmlns:svgjs=\"http:\/\/svgjs.dev\/svgjs\" fill=\"none\" height=\"300\" viewBox=\"0 0 24 24\" width=\"300\"><g width=\"100%\" height=\"100%\" transform=\"matrix(1,0,0,1,0,0)\"><path d=\"m9.55009 19.91c-.44513-.0032-.87168-.1788-1.19-.49l-6.2-6.21c-.07076-.0689-.12699-.1514-.16539-.2424s-.05818-.1888-.05818-.2876.01978-.1966.05818-.2876.09463-.1735.16539-.2424l2.41-2.42c.32374-.31939.76023-.49847 1.215-.49847.45478 0 .89126.17908 1.215.49847l2.78 2.79c.03356.0324.07837.0505.125.0505s.09145-.0181.12501-.0505l7.35-7.35c.3202-.30682.7465-.47811 1.19-.47811s.8698.17129 1.19.47811l1.45 1.45c.3133.31482.4891.74088.4891 1.185 0 .44413-.1758.87018-.4891 1.185l-10.47 10.43c-.3183.3112-.74488.4868-1.19001.49zm-5.8-7.23 5.67 5.67c.03356.0324.07837.0505.125.0505s.09145-.0181.125-.0505l10.43001-10.42c.0324-.03355.0505-.07837.0505-.125s-.0181-.09144-.0505-.125l-1.45-1.45c-.0352-.03304-.0817-.05143-.13-.05143s-.0948.01839-.13.05143l-7.39 7.35c-.3197.3039-.7439.4733-1.18501.4733-.44108 0-.8653-.1694-1.185-.4733l-2.74-2.79c-.01481-.0206-.03433-.0375-.05694-.0491-.0226-.0116-.04765-.0176-.07306-.0176s-.05045.006-.07306.0176-.04212.0285-.05694.0491z\" fill=\"#ff683d\" fill-opacity=\"1\" data-original-color=\"#000000ff\" stroke=\"none\" stroke-opacity=\"1\"><\/path><\/g><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">AI-powered parts retrieval<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" xmlns:svgjs=\"http:\/\/svgjs.dev\/svgjs\" fill=\"none\" height=\"300\" viewBox=\"0 0 24 24\" width=\"300\"><g width=\"100%\" height=\"100%\" transform=\"matrix(1,0,0,1,0,0)\"><path d=\"m9.55009 19.91c-.44513-.0032-.87168-.1788-1.19-.49l-6.2-6.21c-.07076-.0689-.12699-.1514-.16539-.2424s-.05818-.1888-.05818-.2876.01978-.1966.05818-.2876.09463-.1735.16539-.2424l2.41-2.42c.32374-.31939.76023-.49847 1.215-.49847.45478 0 .89126.17908 1.215.49847l2.78 2.79c.03356.0324.07837.0505.125.0505s.09145-.0181.12501-.0505l7.35-7.35c.3202-.30682.7465-.47811 1.19-.47811s.8698.17129 1.19.47811l1.45 1.45c.3133.31482.4891.74088.4891 1.185 0 .44413-.1758.87018-.4891 1.185l-10.47 10.43c-.3183.3112-.74488.4868-1.19001.49zm-5.8-7.23 5.67 5.67c.03356.0324.07837.0505.125.0505s.09145-.0181.125-.0505l10.43001-10.42c.0324-.03355.0505-.07837.0505-.125s-.0181-.09144-.0505-.125l-1.45-1.45c-.0352-.03304-.0817-.05143-.13-.05143s-.0948.01839-.13.05143l-7.39 7.35c-.3197.3039-.7439.4733-1.18501.4733-.44108 0-.8653-.1694-1.185-.4733l-2.74-2.79c-.01481-.0206-.03433-.0375-.05694-.0491-.0226-.0116-.04765-.0176-.07306-.0176s-.05045.006-.07306.0176-.04212.0285-.05694.0491z\" fill=\"#ff683d\" fill-opacity=\"1\" data-original-color=\"#000000ff\" stroke=\"none\" stroke-opacity=\"1\"><\/path><\/g><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">VIN-based part identification<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" xmlns:svgjs=\"http:\/\/svgjs.dev\/svgjs\" fill=\"none\" height=\"300\" viewBox=\"0 0 24 24\" width=\"300\"><g width=\"100%\" height=\"100%\" transform=\"matrix(1,0,0,1,0,0)\"><path d=\"m9.55009 19.91c-.44513-.0032-.87168-.1788-1.19-.49l-6.2-6.21c-.07076-.0689-.12699-.1514-.16539-.2424s-.05818-.1888-.05818-.2876.01978-.1966.05818-.2876.09463-.1735.16539-.2424l2.41-2.42c.32374-.31939.76023-.49847 1.215-.49847.45478 0 .89126.17908 1.215.49847l2.78 2.79c.03356.0324.07837.0505.125.0505s.09145-.0181.12501-.0505l7.35-7.35c.3202-.30682.7465-.47811 1.19-.47811s.8698.17129 1.19.47811l1.45 1.45c.3133.31482.4891.74088.4891 1.185 0 .44413-.1758.87018-.4891 1.185l-10.47 10.43c-.3183.3112-.74488.4868-1.19001.49zm-5.8-7.23 5.67 5.67c.03356.0324.07837.0505.125.0505s.09145-.0181.125-.0505l10.43001-10.42c.0324-.03355.0505-.07837.0505-.125s-.0181-.09144-.0505-.125l-1.45-1.45c-.0352-.03304-.0817-.05143-.13-.05143s-.0948.01839-.13.05143l-7.39 7.35c-.3197.3039-.7439.4733-1.18501.4733-.44108 0-.8653-.1694-1.185-.4733l-2.74-2.79c-.01481-.0206-.03433-.0375-.05694-.0491-.0226-.0116-.04765-.0176-.07306-.0176s-.05045.006-.07306.0176-.04212.0285-.05694.0491z\" fill=\"#ff683d\" fill-opacity=\"1\" data-original-color=\"#000000ff\" stroke=\"none\" stroke-opacity=\"1\"><\/path><\/g><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Natural language search<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" xmlns:svgjs=\"http:\/\/svgjs.dev\/svgjs\" fill=\"none\" height=\"300\" viewBox=\"0 0 24 24\" width=\"300\"><g width=\"100%\" height=\"100%\" transform=\"matrix(1,0,0,1,0,0)\"><path d=\"m9.55009 19.91c-.44513-.0032-.87168-.1788-1.19-.49l-6.2-6.21c-.07076-.0689-.12699-.1514-.16539-.2424s-.05818-.1888-.05818-.2876.01978-.1966.05818-.2876.09463-.1735.16539-.2424l2.41-2.42c.32374-.31939.76023-.49847 1.215-.49847.45478 0 .89126.17908 1.215.49847l2.78 2.79c.03356.0324.07837.0505.125.0505s.09145-.0181.12501-.0505l7.35-7.35c.3202-.30682.7465-.47811 1.19-.47811s.8698.17129 1.19.47811l1.45 1.45c.3133.31482.4891.74088.4891 1.185 0 .44413-.1758.87018-.4891 1.185l-10.47 10.43c-.3183.3112-.74488.4868-1.19001.49zm-5.8-7.23 5.67 5.67c.03356.0324.07837.0505.125.0505s.09145-.0181.125-.0505l10.43001-10.42c.0324-.03355.0505-.07837.0505-.125s-.0181-.09144-.0505-.125l-1.45-1.45c-.0352-.03304-.0817-.05143-.13-.05143s-.0948.01839-.13.05143l-7.39 7.35c-.3197.3039-.7439.4733-1.18501.4733-.44108 0-.8653-.1694-1.185-.4733l-2.74-2.79c-.01481-.0206-.03433-.0375-.05694-.0491-.0226-.0116-.04765-.0176-.07306-.0176s-.05045.006-.07306.0176-.04212.0285-.05694.0491z\" fill=\"#ff683d\" fill-opacity=\"1\" data-original-color=\"#000000ff\" stroke=\"none\" stroke-opacity=\"1\"><\/path><\/g><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Automated ticket creation<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" xmlns:svgjs=\"http:\/\/svgjs.dev\/svgjs\" fill=\"none\" height=\"300\" viewBox=\"0 0 24 24\" width=\"300\"><g width=\"100%\" height=\"100%\" transform=\"matrix(1,0,0,1,0,0)\"><path d=\"m9.55009 19.91c-.44513-.0032-.87168-.1788-1.19-.49l-6.2-6.21c-.07076-.0689-.12699-.1514-.16539-.2424s-.05818-.1888-.05818-.2876.01978-.1966.05818-.2876.09463-.1735.16539-.2424l2.41-2.42c.32374-.31939.76023-.49847 1.215-.49847.45478 0 .89126.17908 1.215.49847l2.78 2.79c.03356.0324.07837.0505.125.0505s.09145-.0181.12501-.0505l7.35-7.35c.3202-.30682.7465-.47811 1.19-.47811s.8698.17129 1.19.47811l1.45 1.45c.3133.31482.4891.74088.4891 1.185 0 .44413-.1758.87018-.4891 1.185l-10.47 10.43c-.3183.3112-.74488.4868-1.19001.49zm-5.8-7.23 5.67 5.67c.03356.0324.07837.0505.125.0505s.09145-.0181.125-.0505l10.43001-10.42c.0324-.03355.0505-.07837.0505-.125s-.0181-.09144-.0505-.125l-1.45-1.45c-.0352-.03304-.0817-.05143-.13-.05143s-.0948.01839-.13.05143l-7.39 7.35c-.3197.3039-.7439.4733-1.18501.4733-.44108 0-.8653-.1694-1.185-.4733l-2.74-2.79c-.01481-.0206-.03433-.0375-.05694-.0491-.0226-.0116-.04765-.0176-.07306-.0176s-.05045.006-.07306.0176-.04212.0285-.05694.0491z\" fill=\"#ff683d\" fill-opacity=\"1\" data-original-color=\"#000000ff\" stroke=\"none\" stroke-opacity=\"1\"><\/path><\/g><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Intelligent workflow automation<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" xmlns:svgjs=\"http:\/\/svgjs.dev\/svgjs\" fill=\"none\" height=\"300\" viewBox=\"0 0 24 24\" width=\"300\"><g width=\"100%\" height=\"100%\" transform=\"matrix(1,0,0,1,0,0)\"><path d=\"m9.55009 19.91c-.44513-.0032-.87168-.1788-1.19-.49l-6.2-6.21c-.07076-.0689-.12699-.1514-.16539-.2424s-.05818-.1888-.05818-.2876.01978-.1966.05818-.2876.09463-.1735.16539-.2424l2.41-2.42c.32374-.31939.76023-.49847 1.215-.49847.45478 0 .89126.17908 1.215.49847l2.78 2.79c.03356.0324.07837.0505.125.0505s.09145-.0181.12501-.0505l7.35-7.35c.3202-.30682.7465-.47811 1.19-.47811s.8698.17129 1.19.47811l1.45 1.45c.3133.31482.4891.74088.4891 1.185 0 .44413-.1758.87018-.4891 1.185l-10.47 10.43c-.3183.3112-.74488.4868-1.19001.49zm-5.8-7.23 5.67 5.67c.03356.0324.07837.0505.125.0505s.09145-.0181.125-.0505l10.43001-10.42c.0324-.03355.0505-.07837.0505-.125s-.0181-.09144-.0505-.125l-1.45-1.45c-.0352-.03304-.0817-.05143-.13-.05143s-.0948.01839-.13.05143l-7.39 7.35c-.3197.3039-.7439.4733-1.18501.4733-.44108 0-.8653-.1694-1.185-.4733l-2.74-2.79c-.01481-.0206-.03433-.0375-.05694-.0491-.0226-.0116-.04765-.0176-.07306-.0176s-.05045.006-.07306.0176-.04212.0285-.05694.0491z\" fill=\"#ff683d\" fill-opacity=\"1\" data-original-color=\"#000000ff\" stroke=\"none\" stroke-opacity=\"1\"><\/path><\/g><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Continuous AI learning<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" xmlns:svgjs=\"http:\/\/svgjs.dev\/svgjs\" fill=\"none\" height=\"300\" viewBox=\"0 0 24 24\" width=\"300\"><g width=\"100%\" height=\"100%\" transform=\"matrix(1,0,0,1,0,0)\"><path d=\"m9.55009 19.91c-.44513-.0032-.87168-.1788-1.19-.49l-6.2-6.21c-.07076-.0689-.12699-.1514-.16539-.2424s-.05818-.1888-.05818-.2876.01978-.1966.05818-.2876.09463-.1735.16539-.2424l2.41-2.42c.32374-.31939.76023-.49847 1.215-.49847.45478 0 .89126.17908 1.215.49847l2.78 2.79c.03356.0324.07837.0505.125.0505s.09145-.0181.12501-.0505l7.35-7.35c.3202-.30682.7465-.47811 1.19-.47811s.8698.17129 1.19.47811l1.45 1.45c.3133.31482.4891.74088.4891 1.185 0 .44413-.1758.87018-.4891 1.185l-10.47 10.43c-.3183.3112-.74488.4868-1.19001.49zm-5.8-7.23 5.67 5.67c.03356.0324.07837.0505.125.0505s.09145-.0181.125-.0505l10.43001-10.42c.0324-.03355.0505-.07837.0505-.125s-.0181-.09144-.0505-.125l-1.45-1.45c-.0352-.03304-.0817-.05143-.13-.05143s-.0948.01839-.13.05143l-7.39 7.35c-.3197.3039-.7439.4733-1.18501.4733-.44108 0-.8653-.1694-1.185-.4733l-2.74-2.79c-.01481-.0206-.03433-.0375-.05694-.0491-.0226-.0116-.04765-.0176-.07306-.0176s-.05045.006-.07306.0176-.04212.0285-.05694.0491z\" fill=\"#ff683d\" fill-opacity=\"1\" data-original-color=\"#000000ff\" stroke=\"none\" stroke-opacity=\"1\"><\/path><\/g><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Knowledge management<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" xmlns:svgjs=\"http:\/\/svgjs.dev\/svgjs\" fill=\"none\" height=\"300\" viewBox=\"0 0 24 24\" width=\"300\"><g width=\"100%\" height=\"100%\" transform=\"matrix(1,0,0,1,0,0)\"><path d=\"m9.55009 19.91c-.44513-.0032-.87168-.1788-1.19-.49l-6.2-6.21c-.07076-.0689-.12699-.1514-.16539-.2424s-.05818-.1888-.05818-.2876.01978-.1966.05818-.2876.09463-.1735.16539-.2424l2.41-2.42c.32374-.31939.76023-.49847 1.215-.49847.45478 0 .89126.17908 1.215.49847l2.78 2.79c.03356.0324.07837.0505.125.0505s.09145-.0181.12501-.0505l7.35-7.35c.3202-.30682.7465-.47811 1.19-.47811s.8698.17129 1.19.47811l1.45 1.45c.3133.31482.4891.74088.4891 1.185 0 .44413-.1758.87018-.4891 1.185l-10.47 10.43c-.3183.3112-.74488.4868-1.19001.49zm-5.8-7.23 5.67 5.67c.03356.0324.07837.0505.125.0505s.09145-.0181.125-.0505l10.43001-10.42c.0324-.03355.0505-.07837.0505-.125s-.0181-.09144-.0505-.125l-1.45-1.45c-.0352-.03304-.0817-.05143-.13-.05143s-.0948.01839-.13.05143l-7.39 7.35c-.3197.3039-.7439.4733-1.18501.4733-.44108 0-.8653-.1694-1.185-.4733l-2.74-2.79c-.01481-.0206-.03433-.0375-.05694-.0491-.0226-.0116-.04765-.0176-.07306-.0176s-.05045.006-.07306.0176-.04212.0285-.05694.0491z\" fill=\"#ff683d\" fill-opacity=\"1\" data-original-color=\"#000000ff\" stroke=\"none\" stroke-opacity=\"1\"><\/path><\/g><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Scalable cloud architecture<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\r\n\t\t<div id=\"e-n-tab-content-1934142163\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-1934142163\" data-tab-index=\"3\" style=\"--n-tabs-title-order: 3;\" class=\" elementor-element elementor-element-ef7cad1 e-con-full e-flex pxl-row-scroll-none pxl-column-none pxl-full-content-with-space-none pxl-shadow-blur-no e-con e-child \" data-id=\"ef7cad1\" data-element_type=\"container\" data-e-type=\"container\">\t\t<div class=\"elementor-element elementor-element-00d8c1a elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"00d8c1a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" xmlns:svgjs=\"http:\/\/svgjs.dev\/svgjs\" fill=\"none\" height=\"300\" viewBox=\"0 0 24 24\" width=\"300\"><g width=\"100%\" height=\"100%\" transform=\"matrix(1,0,0,1,0,0)\"><path d=\"m9.55009 19.91c-.44513-.0032-.87168-.1788-1.19-.49l-6.2-6.21c-.07076-.0689-.12699-.1514-.16539-.2424s-.05818-.1888-.05818-.2876.01978-.1966.05818-.2876.09463-.1735.16539-.2424l2.41-2.42c.32374-.31939.76023-.49847 1.215-.49847.45478 0 .89126.17908 1.215.49847l2.78 2.79c.03356.0324.07837.0505.125.0505s.09145-.0181.12501-.0505l7.35-7.35c.3202-.30682.7465-.47811 1.19-.47811s.8698.17129 1.19.47811l1.45 1.45c.3133.31482.4891.74088.4891 1.185 0 .44413-.1758.87018-.4891 1.185l-10.47 10.43c-.3183.3112-.74488.4868-1.19001.49zm-5.8-7.23 5.67 5.67c.03356.0324.07837.0505.125.0505s.09145-.0181.125-.0505l10.43001-10.42c.0324-.03355.0505-.07837.0505-.125s-.0181-.09144-.0505-.125l-1.45-1.45c-.0352-.03304-.0817-.05143-.13-.05143s-.0948.01839-.13.05143l-7.39 7.35c-.3197.3039-.7439.4733-1.18501.4733-.44108 0-.8653-.1694-1.185-.4733l-2.74-2.79c-.01481-.0206-.03433-.0375-.05694-.0491-.0226-.0116-.04765-.0176-.07306-.0176s-.05045.006-.07306.0176-.04212.0285-.05694.0491z\" fill=\"#ff683d\" fill-opacity=\"1\" data-original-color=\"#000000ff\" stroke=\"none\" stroke-opacity=\"1\"><\/path><\/g><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Microsoft Azure<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" xmlns:svgjs=\"http:\/\/svgjs.dev\/svgjs\" fill=\"none\" height=\"300\" viewBox=\"0 0 24 24\" width=\"300\"><g width=\"100%\" height=\"100%\" transform=\"matrix(1,0,0,1,0,0)\"><path d=\"m9.55009 19.91c-.44513-.0032-.87168-.1788-1.19-.49l-6.2-6.21c-.07076-.0689-.12699-.1514-.16539-.2424s-.05818-.1888-.05818-.2876.01978-.1966.05818-.2876.09463-.1735.16539-.2424l2.41-2.42c.32374-.31939.76023-.49847 1.215-.49847.45478 0 .89126.17908 1.215.49847l2.78 2.79c.03356.0324.07837.0505.125.0505s.09145-.0181.12501-.0505l7.35-7.35c.3202-.30682.7465-.47811 1.19-.47811s.8698.17129 1.19.47811l1.45 1.45c.3133.31482.4891.74088.4891 1.185 0 .44413-.1758.87018-.4891 1.185l-10.47 10.43c-.3183.3112-.74488.4868-1.19001.49zm-5.8-7.23 5.67 5.67c.03356.0324.07837.0505.125.0505s.09145-.0181.125-.0505l10.43001-10.42c.0324-.03355.0505-.07837.0505-.125s-.0181-.09144-.0505-.125l-1.45-1.45c-.0352-.03304-.0817-.05143-.13-.05143s-.0948.01839-.13.05143l-7.39 7.35c-.3197.3039-.7439.4733-1.18501.4733-.44108 0-.8653-.1694-1.185-.4733l-2.74-2.79c-.01481-.0206-.03433-.0375-.05694-.0491-.0226-.0116-.04765-.0176-.07306-.0176s-.05045.006-.07306.0176-.04212.0285-.05694.0491z\" fill=\"#ff683d\" fill-opacity=\"1\" data-original-color=\"#000000ff\" stroke=\"none\" stroke-opacity=\"1\"><\/path><\/g><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Python<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" xmlns:svgjs=\"http:\/\/svgjs.dev\/svgjs\" fill=\"none\" height=\"300\" viewBox=\"0 0 24 24\" width=\"300\"><g width=\"100%\" height=\"100%\" transform=\"matrix(1,0,0,1,0,0)\"><path d=\"m9.55009 19.91c-.44513-.0032-.87168-.1788-1.19-.49l-6.2-6.21c-.07076-.0689-.12699-.1514-.16539-.2424s-.05818-.1888-.05818-.2876.01978-.1966.05818-.2876.09463-.1735.16539-.2424l2.41-2.42c.32374-.31939.76023-.49847 1.215-.49847.45478 0 .89126.17908 1.215.49847l2.78 2.79c.03356.0324.07837.0505.125.0505s.09145-.0181.12501-.0505l7.35-7.35c.3202-.30682.7465-.47811 1.19-.47811s.8698.17129 1.19.47811l1.45 1.45c.3133.31482.4891.74088.4891 1.185 0 .44413-.1758.87018-.4891 1.185l-10.47 10.43c-.3183.3112-.74488.4868-1.19001.49zm-5.8-7.23 5.67 5.67c.03356.0324.07837.0505.125.0505s.09145-.0181.125-.0505l10.43001-10.42c.0324-.03355.0505-.07837.0505-.125s-.0181-.09144-.0505-.125l-1.45-1.45c-.0352-.03304-.0817-.05143-.13-.05143s-.0948.01839-.13.05143l-7.39 7.35c-.3197.3039-.7439.4733-1.18501.4733-.44108 0-.8653-.1694-1.185-.4733l-2.74-2.79c-.01481-.0206-.03433-.0375-.05694-.0491-.0226-.0116-.04765-.0176-.07306-.0176s-.05045.006-.07306.0176-.04212.0285-.05694.0491z\" fill=\"#ff683d\" fill-opacity=\"1\" data-original-color=\"#000000ff\" stroke=\"none\" stroke-opacity=\"1\"><\/path><\/g><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Qdrant<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" xmlns:svgjs=\"http:\/\/svgjs.dev\/svgjs\" fill=\"none\" height=\"300\" viewBox=\"0 0 24 24\" width=\"300\"><g width=\"100%\" height=\"100%\" transform=\"matrix(1,0,0,1,0,0)\"><path d=\"m9.55009 19.91c-.44513-.0032-.87168-.1788-1.19-.49l-6.2-6.21c-.07076-.0689-.12699-.1514-.16539-.2424s-.05818-.1888-.05818-.2876.01978-.1966.05818-.2876.09463-.1735.16539-.2424l2.41-2.42c.32374-.31939.76023-.49847 1.215-.49847.45478 0 .89126.17908 1.215.49847l2.78 2.79c.03356.0324.07837.0505.125.0505s.09145-.0181.12501-.0505l7.35-7.35c.3202-.30682.7465-.47811 1.19-.47811s.8698.17129 1.19.47811l1.45 1.45c.3133.31482.4891.74088.4891 1.185 0 .44413-.1758.87018-.4891 1.185l-10.47 10.43c-.3183.3112-.74488.4868-1.19001.49zm-5.8-7.23 5.67 5.67c.03356.0324.07837.0505.125.0505s.09145-.0181.125-.0505l10.43001-10.42c.0324-.03355.0505-.07837.0505-.125s-.0181-.09144-.0505-.125l-1.45-1.45c-.0352-.03304-.0817-.05143-.13-.05143s-.0948.01839-.13.05143l-7.39 7.35c-.3197.3039-.7439.4733-1.18501.4733-.44108 0-.8653-.1694-1.185-.4733l-2.74-2.79c-.01481-.0206-.03433-.0375-.05694-.0491-.0226-.0116-.04765-.0176-.07306-.0176s-.05045.006-.07306.0176-.04212.0285-.05694.0491z\" fill=\"#ff683d\" fill-opacity=\"1\" data-original-color=\"#000000ff\" stroke=\"none\" stroke-opacity=\"1\"><\/path><\/g><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">LangChain<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\r\n\t\t<div id=\"e-n-tab-content-1934142164\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-1934142164\" data-tab-index=\"4\" style=\"--n-tabs-title-order: 4;\" class=\" elementor-element elementor-element-a62e3c5 e-con-full e-flex pxl-row-scroll-none pxl-column-none pxl-full-content-with-space-none pxl-shadow-blur-no e-con e-child \" data-id=\"a62e3c5\" data-element_type=\"container\" data-e-type=\"container\">\t\t<div class=\"elementor-element elementor-element-3b72b95 elementor-widget elementor-widget-text-editor\" data-id=\"3b72b95\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">The Gen-AI solution transformed the parts enquiry process into a faster, more intelligent, and scalable support experience, improving both operational efficiency and customer satisfaction.<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Increased agent productivity through AI-assisted enquiry handling<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Reduced response times for dealers and customers<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Improved accuracy in parts identification and recommendations<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Automated repetitive support workflows<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Enhanced customer satisfaction through faster service<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Reduced manual effort across support operations<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Continuous knowledge improvement through AI learning<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Scalable platform supporting future business growth<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">By combining Gen-AI with intelligent automation, Digile helped the organization modernize its parts enquiry operations, enabling faster decision-making, improved service quality, and a future-ready customer support ecosystem.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a4e5f13 animated-fast gradient-hover-btn elementor-invisible elementor-widget elementor-widget-pxl_button\" data-id=\"a4e5f13\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;,&quot;_animation_delay&quot;:450}\" data-widget_type=\"pxl_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"pxl-pxl_button-a4e5f13-4505\" class=\"pxl-button pxl-atc-link \" data-wow-delay=\"ms\">\r\n    <a href=\"\/contact-us\" class=\"btn  no-ef btn-default  inline pxl-icon--right\" data-wow-delay=\"ms\" data-target=\".pxl-page-popup-template-0\">\r\n                                            <span class=\"pxl--btn-text\" data-text=\"Unlock Your Next Success Story\">\r\n            Unlock Your Next Success Story        <\/span>\r\n            <\/a>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t<div class=\"elementor-element elementor-element-90f043d e-flex e-con-boxed pxl-row-scroll-none pxl-column-none pxl-full-content-with-space-none pxl-shadow-blur-no e-con e-parent \" data-id=\"90f043d\" data-element_type=\"container\" data-e-type=\"container\">\t\t\t<div class=\"e-con-inner\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-230b46d elementor-widget elementor-widget-heading\" data-id=\"230b46d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Recent Case Studies<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-82b1c30 elementor-widget elementor-widget-shortcode\" data-id=\"82b1c30\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">    <div class=\"related-cards-section\">\n        <div class=\"related-cards-grid\">\n                                <a href=\"https:\/\/digile.com\/th\/client-story\/building-a-connected-oracle-ecosystem-for-a-global-data-center-provider\/\" class=\"related-card-link\">\n                        <article class=\"related-card\">\n                            <div class=\"related-image\">\n                                                                    <div class=\"ripple-bg has-ripple\" data-img=\"https:\/\/digile.com\/wp-content\/uploads\/2026\/09\/124845.jpg-768x432.jpeg\" style=\"background-image: url('https:\/\/digile.com\/wp-content\/uploads\/2026\/09\/124845.jpg-768x432.jpeg');\"><\/div>\n                                                            <\/div>\n                            <div class=\"related-content\">\n                                <div class=\"content-top\" style=\"display:flex; flex-direction:column; align-items:flex-start; width:100%;\">\n                                    <h3 class=\"font-poppins\">Building a Connected Oracle Ecosystem for a Global Data Center Provider<\/h3>\n                                    <p class=\"font-dm-sans\">Overview\t\tA global digital infrastructure and data center provider needed to strengthen it...<\/p>\n                                    <span class=\"read-more font-poppins\">\n                                        Read more \n                                        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/08\/right-arrow.svg\" alt=\"Arrow Right\" class=\"custom-svg-arrow\">\n                                    <\/span>\n                                <\/div>\n                            <\/div>\n                        <\/article>\n                    <\/a>\n                                    <a href=\"https:\/\/digile.com\/th\/client-story\/empowering-retail-growth-through-oracle-led-digital-transformation\/\" class=\"related-card-link\">\n                        <article class=\"related-card\">\n                            <div class=\"related-image\">\n                                                                    <div class=\"ripple-bg has-ripple\" data-img=\"https:\/\/digile.com\/wp-content\/uploads\/2026\/09\/6059.jpg-768x512.jpeg\" style=\"background-image: url('https:\/\/digile.com\/wp-content\/uploads\/2026\/09\/6059.jpg-768x512.jpeg');\"><\/div>\n                                                            <\/div>\n                            <div class=\"related-content\">\n                                <div class=\"content-top\" style=\"display:flex; flex-direction:column; align-items:flex-start; width:100%;\">\n                                    <h3 class=\"font-poppins\">Empowering Retail Growth Through Oracle-Led Digital Transformation<\/h3>\n                                    <p class=\"font-dm-sans\">Overview\r\nOne of Thailand\u2019s largest supermarket chains operated across multiple business e...<\/p>\n                                    <span class=\"read-more font-poppins\">\n                                        Read more \n                                        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/08\/right-arrow.svg\" alt=\"Arrow Right\" class=\"custom-svg-arrow\">\n                                    <\/span>\n                                <\/div>\n                            <\/div>\n                        <\/article>\n                    <\/a>\n                                    <a href=\"https:\/\/digile.com\/th\/client-story\/streamlining-global-operations-with-netsuite-managed-support\/\" class=\"related-card-link\">\n                        <article class=\"related-card\">\n                            <div class=\"related-image\">\n                                                                    <div class=\"ripple-bg has-ripple\" data-img=\"https:\/\/digile.com\/wp-content\/uploads\/2026\/08\/37629-768x512.jpg\" style=\"background-image: url('https:\/\/digile.com\/wp-content\/uploads\/2026\/08\/37629-768x512.jpg');\"><\/div>\n                                                            <\/div>\n                            <div class=\"related-content\">\n                                <div class=\"content-top\" style=\"display:flex; flex-direction:column; align-items:flex-start; width:100%;\">\n                                    <h3 class=\"font-poppins\">Streamlining Global Operations with NetSuite Managed Support<\/h3>\n                                    <p class=\"font-dm-sans\">Overview\r\nA global health and wellness organization relied on NetSuite to manage its order...<\/p>\n                                    <span class=\"read-more font-poppins\">\n                                        Read more \n                                        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/08\/right-arrow.svg\" alt=\"Arrow Right\" class=\"custom-svg-arrow\">\n                                    <\/span>\n                                <\/div>\n                            <\/div>\n                        <\/article>\n                    <\/a>\n                        <\/div>\n    <\/div>\n    <\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Overview A leading automotive organization partnered with Digile to transform its parts enquiry process using a Gen-AI powered solution. By automating part identification, enquiry handling, and ticket management, Digile reduced response times, improved agent productivity, and delivered a scalable platform for faster, more accurate customer and dealer support. Challenge Solution Technology Results and Impact The [&hellip;]<\/p>\n","protected":false},"featured_media":42844,"template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"case-study":[172],"class_list":["post-37000","case-study","type-case-study","status-publish","has-post-thumbnail","hentry","case-study-automotive"],"acf":[],"_links":{"self":[{"href":"https:\/\/digile.com\/th\/wp-json\/wp\/v2\/case-study\/37000"}],"collection":[{"href":"https:\/\/digile.com\/th\/wp-json\/wp\/v2\/case-study"}],"about":[{"href":"https:\/\/digile.com\/th\/wp-json\/wp\/v2\/types\/case-study"}],"version-history":[{"count":0,"href":"https:\/\/digile.com\/th\/wp-json\/wp\/v2\/case-study\/37000\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/digile.com\/th\/wp-json\/wp\/v2\/media\/42844"}],"wp:attachment":[{"href":"https:\/\/digile.com\/th\/wp-json\/wp\/v2\/media?parent=37000"}],"wp:term":[{"taxonomy":"case-study","embeddable":true,"href":"https:\/\/digile.com\/th\/wp-json\/wp\/v2\/case-study?post=37000"}],"curies":[{"name":"\u0e14\u0e31\u0e1a\u0e40\u0e1a\u0e34\u0e25\u0e22\u0e39\u0e1e\u0e35","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}