Digile Logo

Sustainability and Technology Modernize Queen Sirikit National Convention Centre (QSNCC)

Overview

Digile partnered with Queen Sirikit National Convention Centre (QSNCC) to support its large-scale modernization through SAP S/4HANA implementation and managed services. By modernizing its enterprise technology platform, Digile streamlined business operations, strengthened operational efficiency, and established a scalable digital foundation to support one of Thailand’s premier convention and exhibition venues.

As part of a major redevelopment initiative, QSNCC sought to transform from a traditional convention centre into a modern, multi-purpose destination capable of hosting international conferences, exhibitions, concerts, retail experiences, and hybrid events. Achieving this vision required a modern enterprise platform that could support increasingly complex operations and future growth.

The organization needed an integrated technology solution to streamline business processes, improve operational visibility, and ensure seamless service delivery across the venue. The implementation also had to be completed within a tight timeline ahead of hosting APEC 2022.

Digile implemented SAP S/4HANA to modernize QSNCC’s enterprise technology platform and establish an integrated digital foundation for business operations. The solution streamlined core processes while improving operational visibility and supporting future scalability.

Following the successful implementation, Digile continued to provide managed services, ensuring system stability, ongoing optimization, and uninterrupted business operations.

The solution included:

The SAP modernization initiative established a scalable enterprise platform that improved operational efficiency and enabled QSNCC to support world-class events with greater confidence and reliability.

  • Modernized enterprise operations with SAP S/4HANA
  • Unified core business processes
  • Improved operational visibility and efficiency
  • Supported seamless execution of large-scale international events
  • Established a scalable platform for future growth
  • Delivered the project on schedule
  • Ensured stable post-go-live operations
  • Enabled continuous optimization through managed services

By modernizing QSNCC’s enterprise platform, Digile helped create a resilient digital foundation that supports efficient venue operations today while enabling the flexibility to meet future business and event requirements.